Operations and Supply Chain Management 15th edition by Heizer

Operations and Supply Chain Management, 15th edition by Heizer, published by Pearson, presents the core tools and decisions used to design, manage, and improve business operations. The text covers productivity, process strategy, forecasting, capacity planning, quality management, inventory, scheduling, logistics, and supply chain coordination. With a practical focus on problem solving and decision making, it helps students see how operations support competitiveness in manufacturing and service organizations. This edition is well suited for undergraduate and graduate courses that require a balanced treatment of operations concepts, quantitative methods, and real business applications.