Supervision in the Hospitality Industry - Leading Human Resources 10th edition by Walker

Supervision in the Hospitality Industry: Leading Human Resources, 10th edition by Walker, published by Wiley, focuses on the people-management responsibilities of hospitality supervisors and managers. The book covers recruiting, training, communication, coaching, motivation, performance feedback, conflict resolution, legal issues, and leadership in service environments. Designed for hospitality management students, it helps readers understand how effective human resource practices support guest satisfaction and operational success. This edition is well suited for courses in hospitality supervision, human resources in hospitality, or service management, especially for learners preparing for leadership roles in hotels, restaurants, and tourism organizations.